Paypal Siding With Seller

Seller protection doesn t cover buyer claims for items received that are significantly not as described snad.

Paypal siding with seller. When it comes to transaction disputes paypal is known for siding with the customer. Sent jacket back in same box it arrived in. Say the buyer ordered a pink scarf but received a green one instead. Paypal can t prosecute for counterfeit items.

Seller sent me an email in the spirit of xmas they would refund if i sent jacket back minus shipping. This is the address paypal has on file for the customer and in most cases the buyer must verify and back it with a bank account or credit card. What paypal seller protection doesn t cover. If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.

I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item. Disableduser221376 on 07 09 2017 20 24. Jacket was new and in mint condition. Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described.

I m a long time ebay seller with 100 feedback. Seller protection for merchants. First sellers should only ship items to the address paypal provides. I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.

We ve got your back set up paypal merchant account. I had paypal side with a seller who sold me a handbag and he stating that it was in excellent used condition and once i received the handbag it had big holes and fraying on the side and paypal sided with the seller. Go ahead set up shop. Paypal offers sellers a certain level of protection from fraudulent purchases if they follow their seller protection rules.

Paypal siding with seller of fake counterfeit items. So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies. Paypal chargebacks can cost ecommerce sellers time and money. Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.

We know selling online securely is a challenge for merchants. But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company. The process can also tie up funds and impact cash flow. 7 mar 2 2011.

The buyer claimed that the item was damaged and materially different from what was pictured. Bought an item from a eastern european country off ebay turned out to be a chinese fake after opening a case was instructed by paypal to send the fake item back which is illegal out of my pocket and trust someone who they agreed sold me a fake item. Seller lied to paypal and told them the jacket had an oil stain on it. In other words what the buyer received doesn t match what they ordered.